भोर (Bhor) - Men Light Peach Premium Linen Short Kurta

Mr. Saa is a young, growing brand rooted in slow, thoughtful fashion—not mass-produced fast fashion.
Our products are crafted with care, intention, and attention to detail. What you receive isn’t just clothing; it’s a parcel of love.

To keep things fair and transparent for both you and us, here’s how our shipping, exchange, and return process works

Shipping & Delivery

Delivery Timeline
Please allow 7-10 days for your order to be delivered.

Why the Wait?
To avoid overproduction and waste, we work with limited inventory. Many garments are manufactured after orders are placed. This slow-fashion approach ensures better quality, conscious craftsmanship, and timeless design.

Order Updates
You’ll receive regular updates—from dispatch to delivery—so you’re always in the loop.

Exchanges 

We want you to love the fit as much as the fabric.

• One-time free exchange on all domestic orders
• Timeline: Request within 7 days of delivery
• Condition: Items must be unused, unwashed, with original tags and packaging.

How the Exchange Works

1. Initiate a request via our Return Portal / Email
2. Reverse pickup is arranged within 3–5 days (where serviceable)
3. After quality check of the returned product, the replacement is dispatched
   
   Note: Replacement orders may also take up to 20–25 days, depending on availability. We’ll do our best to speed this up, but quality takes time!

Subsequent Exchanges
A second exchange for the same order will incur a ₹150 handling fee.

Returns & Refunds

As our brand is focused on quality and limited production, we encourage exchanges or store credit wherever possible.

Return Handling Fee
A ₹100 handling fee is deducted from all returns to help partially cover logistics and quality checks.

Refund Method

• Prepaid Orders: Refunds are processed to the original payment method within 8–10 working days after the returned product passes quality inspection
• Cash on Delivery (COD) Orders: Refunds are issued as Store Credit only, valid for 6 months and usable across the Mr. Saa store
  

Combo Orders : If an item from a combo purchase is returned, the refund amount is calculated after adjusting the discount based on items retained. 

Damaged or Incorrect Items

In the rare event that you receive a damaged or incorrect product:

• Notify us within 48 hours of delivery
• Share clear photos/videos for verification
  We’ll arrange a replacement at no extra cost.

Self-Shipping (If Pickup is Unavailable)

If reverse pickup is not serviceable at your PIN code:

• Kindly self-ship the item to us
• We will reimburse up to ₹200 upon submission of the shipping receipt

Important Notes

• Discounted / clearance items are not eligible for returns or exchanges
• Minor colour variations are natural and not considered defects
• After two failed pickup attempts, customers must self-ship the product
• Please hand over only the requested item during pickup and collect the physical pickup receipt as proof

Need Help?

We want you to love what you ordered. For any questions or assistance, reach out to us at support@mrsaa.in — we’re always happy to help 🤍